Ring for Me help and frequently asked questions
How do I get credits?
Verify your email for 200 free trial credits. Buy more on the Credit page through Stripe in NZD, AUD or USD. Top-ups are one-time purchases, with applicable tax included and no automatic recharge.
Can it book for me?
Yes, for reservations that need no payment. The assistant reads back the details and asks for explicit confirmation. The calling assistant cannot make payments, pay deposits or share card details. You can buy calling credits separately through Stripe Checkout.
Does it say it is an AI?
Always, at the start of every call, along with the name you approved and that it keeps notes. If the person declines, the call ends politely.
What if it fails?
The result says so honestly, with transcript quotes. Busy, no answer or a decline costs only the time used. Failures caused by us are refunded.
Can my agent start calls?
Yes, after confirming the plan with you in the conversation. Your host can prompt you before every start. Every plan shows its estimate and binding maximum first.
Which numbers work?
Supported New Zealand numbers, in any common format. Emergency, premium and opted-out numbers are blocked.
How do I stop a call?
Open the call in the portal and press Stop call. Time used so far is still charged.
I forgot my password.
Press “Forgot it?” on the sign-in page and we email you a link to choose a new one. You can also skip passwords and sign in with an emailed link.
Contact
Signed-in users can reach support from the portal, with the call reference attached. Recipients of unwanted calls can report a call.